Privacy Policy

At Harsh Jewellers, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website or buy our products.

1. Information We Collect

We collect information that you directly provide to us, such as your full name, email address, shipping and billing addresses, phone number, and payment preferences during checkout or account registration. We also collect device details, IP addresses, and browsing statistics to improve your experience.

2. How We Use Your Information

Your information is primarily used to process orders, manage deliveries, send order status updates, and provide customized customer service. With your consent, we may also send you newsletters, promotional offers, or notifications about exclusive heritage exhibitions.

3. Data Protection & Security

We implement industry-standard encryption protocols (SSL/TLS) to secure all financial and personal transactions. Access to your sensitive personal data is strictly limited to authorized personnel and trusted payment gateway partners.

4. Cookies Policy

We use cookies to analyze web traffic, remember items in your shopping bag, and deliver a personalized browsing experience. You can choose to disable cookies through your browser settings, though some website functionalities may be affected.

5. Third-Party Sharing

We do not sell or rent your personal information to third parties. We only share essential details with certified delivery service partners (to ship your jewelry) and secure payment processors (to handle transactions).

6. Your Legal Rights

You have the right to request access to the personal data we store, ask for corrections, or request deletion of your account. For any questions regarding your privacy rights, please contact our support team.